Shipping policy

Shipping Policy

She Sells Studios primarily provides professional and digital services. From time to time, we may also offer physical merchandise through our website.

This Shipping Policy applies only to physical products that require shipment. Digital products, downloads, and professional services are not shipped and are not subject to this policy.

Order Processing

Processing times for physical merchandise may vary depending on the product, availability, customization, and fulfillment method.

Estimated processing or shipping information, when available, will be provided on the product page, during checkout, or in your order confirmation.

Please note that processing time is separate from the time a shipping carrier takes to deliver your order.

Shipping Rates

Applicable shipping rates will generally be calculated and displayed at checkout based on the items purchased, shipping destination, and available delivery methods.

Promotional or complimentary shipping may occasionally be offered and will be subject to the terms of the applicable promotion.

Delivery Estimates

Any delivery dates or transit times provided are estimates and are not guaranteed unless expressly stated otherwise.

Once an order has been transferred to the shipping carrier, delivery timing may be affected by weather, carrier delays, holidays, incorrect addresses, or other circumstances outside the reasonable control of She Sells Studios.

We are not responsible for delays caused by the shipping carrier or circumstances outside our reasonable control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an error in your shipping information, please contact info@shesellsstudios.com as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.

Additional shipping costs resulting from an incorrect or incomplete address may be the responsibility of the customer.

Lost, Stolen, or Missing Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check the delivery area and contact the applicable shipping carrier.

You may also contact us at info@shesellsstudios.com, and we will assist where reasonably possible.

She Sells Studios is not responsible for packages that are lost or stolen after confirmed delivery, except where otherwise required by applicable law.

Damaged or Incorrect Orders

If your merchandise arrives damaged, defective, or incorrect, please contact info@shesellsstudios.com as soon as possible.

Please include your order information, a description of the issue, and photographs of the merchandise and packaging when applicable so we can evaluate the issue.

Returns

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before returning any merchandise.

Merchandise sent back without prior authorization may not be accepted.

International Shipping

International shipping availability may vary by product and destination.

Customers are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.

International orders may also experience additional customs or carrier delays outside our control.

Contact Us

For questions regarding shipping or an existing merchandise order, please contact:

She Sells Studios
Email: info@shesellsstudios.com